Permanent
Support Engineer
Sheffield

Support Engineer - MacOS

Ref: 230| Posted: 21st Oct 2021

Support Engineer - MacOS

Sheffield

To £27k + Bonus + Apple Certifications/Training!

Our client is a super cool and progressive technology services business with a real appetite for growth and a culture to develop career and drive technical excellence across their Support and project teams.

Focused on building careers through to project delivery and/or high level technical or service roles they are now building out their Apple / macOS support capability as well as their Google and Microsoft provisions too to offer greater capability to their clients which include multiple enterprise customers of c2k seats+.

As the successful Support Desk Engineer you will have;

  • Prior experience in a Service Desk role, providing support up to 2nd line.
  • You will be personable and customer-focused with a passion for technology.
  • Prior experience managing tickets.
  • Be comfortable liaising over the phone, email, and face to face.
  • Technical skills must include a mix of the following (you do not need to have had exposure to all of these): macOS, iOS, G-Suite, Google Workspace, JAMF or Intune, Back Up for macOS, Patching/Release, AV technologies, Apple Device (Mac Book, iMAC, iphone/mobile, tablet/ipad)​, Windows10, O365, Exchange and Cisco

If you are a Support Desk Engineer (with MacOS skills) seeking to secure a permanent role, where you can accelerate your skills and build a career then please do click 'apply' now.